Terms of Service

Last Updated: November 2025

These Terms of Service (“Terms”) govern your access to and use of:

  1. The VSAI Solutions, Inc. (“VSAI,” “we,” “us,” or “our”) public-facing Website; and

  2. The VSAI Inventory & Pricing Professional software platform and any related mobile applications (“Platform”).

By accessing or using the Website or Platform, you agree to these Terms.
If you do not agree, do not use our Website or Platform.

1. Eligibility

You must be:

  • At least 18 years old, and

  • Legally able to enter into a binding contract.

Using the Platform for or on behalf of a business indicates that you have the authority to bind that business to these Terms.

2. Accounts

To use the Platform, you must create an account and provide accurate, complete information.

You are responsible for:

  • Maintaining the confidentiality of your login credentials

  • All activities under your account

  • Not sharing your account with others

  • Not using the Platform in a way that violates laws or regulations

We may suspend or terminate accounts for behavior that violates these Terms.

3. User Content

Users may upload or submit content to the Platform, including:

  • Images

  • Audio

  • Documents

  • Claim-related information

  • Any other data relating to property claims (“User Content”)

You represent that:

  • You have all rights to upload or submit User Content

  • User Content does not violate laws or third-party rights

  • User Content is accurate to the best of your knowledge

You retain ownership of your User Content.
You grant VSAI a limited, non-exclusive license to process, store, analyze, display, and transmit your User Content solely for the purpose of providing the Platform services.

4. Platform Use and Restrictions

You agree not to:

  • Use the Platform for unlawful purposes

  • Attempt to access accounts or systems without authorization

  • Upload malware, harmful code, or interfere with the Platform

  • Reverse engineer, decompile, or attempt to extract source code

  • Circumvent security or access controls

  • Use the Platform to build a competing product

  • Misuse AI features or upload disallowed content

We may suspend or remove access for violations.

5. Payments and Billing

If you purchase a subscription or service:

  • Fees will be charged through third-party payment processors

  • Fees are non-refundable unless stated otherwise

  • You authorize recurring billing if part of your subscription plan

  • Failure to pay may result in suspension of access

All prices and terms will be provided during checkout or onboarding.

6. Intellectual Property

The Website, Platform, software, documentation, trademarks, and all related materials are owned exclusively by VSAI.

You may not:

  • Copy

  • Modify

  • Reproduce

  • Distribute

  • Sell

  • Rent

  • Create derivative works

…of any part of the Platform or Website without written permission.

7. AI Features

The Platform may offer optional AI-powered features.

  • AI is provided “as-is” and may be subject to third-party terms

  • AI outputs may not always be accurate

  • Users are responsible for verifying outputs before relying on them

  • AI may be modified, suspended, or removed at any time

We do not share personally identifiable information with AI service providers.

8. Privacy Policy

Our Privacy Policy explains how we collect, use, and share personal information.
By using the Website or Platform, you agree to the Privacy Policy.

9. Third-Party Services

The Platform may integrate with or rely on third-party tools, including:

  • Payment processors

  • Cloud hosting vendors

  • Analytics providers

  • AI service providers

  • Customer communication tools

VSAI is not responsible for third-party services or their content, policies, or actions.

10. Termination

We may suspend or terminate your access to the Platform if:

  • You violate these Terms

  • You misuse the service

  • You fail to pay for a subscription

  • We discontinue the Platform

You may terminate your account at any time by contacting us.

11. Disclaimers

The Website and Platform are provided “as is” and “as available” without warranties of any kind.

We do not guarantee:

  • Uninterrupted service

  • Accuracy of AI outputs

  • That the Platform will meet your expectations

  • That data or content will be error-free or secure

To the fullest extent permitted by law, we disclaim all warranties, express or implied.

12. Limitation of Liability

To the fullest extent permitted by law, VSAI is not liable for:

  • Indirect, incidental, special, or consequential damages

  • Loss of profits, revenue, goodwill, or data

  • Errors in AI-generated content

  • Loss or corruption of User Content

  • Unauthorized access to your account due to your actions

  • Any damages exceeding the amount paid to VSAI in the past 12 months

Some states do not allow limitations of liability; in those cases, liability is limited to the maximum extent permitted by law.

13. Indemnification

You agree to indemnify and hold harmless VSAI from claims arising out of:

  • Your misuse of the Platform

  • Your User Content

  • Your violation of laws or third-party rights

  • Your breach of these Terms

14. Governing Law

These Terms are governed by the laws of the State of Delaware, without regard to conflict-of-law provisions.

15. Binding Arbitration

Any dispute arising out of or relating to these Terms or the Platform will be resolved through binding arbitration, rather than court litigation.

You waive your right to a jury trial.

Arbitration will be conducted individually; class actions are not permitted.

16. Modifications

We may update these Terms at any time.
Changes are effective when posted.
Continued use of the Platform means you accept the updated Terms.

17. Contact Us

VSAI Solutions, Inc.
8644 State Rd, PO Box 555
Millington, MI 48746
Email: info@vsaisolutions.com
Phone: 888-844-8742