Privacy Policy

Last Updated: November 2025

VSAI Solutions, Inc. (“VSAI,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy describes how we collect, use, share, and protect personal information across:

  • Our public-facing business and marketing website (“Website”)

  • Our Inventory & Pricing Professional software platform (“Platform”), including future mobile applications

This Policy applies to all Website visitors, Platform users, and customers located in the United States.

1. Who We Are

Business Name: VSAI Solutions, Inc.
Address: 8644 State Rd, PO Box 555, Millington, MI 48746
Email: info@vsaisolutions.com
Phone: 888-844-8742

2. Information We Collect

We collect personal information in two contexts:
(1) when you visit the Website, and
(2) when you use the Platform.

A. Information Collected on the Website

Information You Provide

  • Name

  • Email address

  • Phone number

  • Company name (optional)

  • Message content

Information Collected Automatically

  • Browser and device information

  • IP address

  • Cookies and identifiers

  • Usage and interaction data

We may use cookies, analytics tools, and similar technologies for Website functionality, performance, analytics, and advertising.

B. Information Collected on the Platform

Account Registration Data

  • Name

  • Email address

  • Phone number

  • Business information (if provided)

  • Login credentials (encrypted and secured)

Payment card data is handled by third-party processors; VSAI does not store it.

User Content

We may process content uploaded by users, including images, audio, documents, and claim-related information.

Automatically Collected Platform Data

We may collect general usage and device information to maintain Platform functionality, security, and performance.

3. How We Use Information

We use information collected through the Website and Platform to:

  • Provide and maintain the Website and Platform

  • Create and manage user accounts

  • Process user-uploaded content

  • Provide customer support

  • Improve performance and user experience

  • Conduct analytics and advertising (Website only)

  • Maintain security and comply with legal obligations

4. AI Processing

The Platform may offer optional AI-powered features to assist users.

  • Use of AI is optional. Users may choose manual input instead.

  • We do not share personally identifiable information with AI service providers.

  • AI service providers may receive limited, non-identifying content solely to enable Platform features.

We do not permit external AI providers to use VSAI data to train their models.

5. How We Share Information

VSAI does not sell personal information.

We may share personal information with the following categories of third parties, only as needed to operate our Website and Platform:

  • Cloud hosting providers

  • Payment processors

  • Email and CRM service providers

  • Analytics and advertising technology providers (Website only)

  • Customer support tools

  • Developers and subcontractors

Certain authorized personnel located outside the United States may access data as needed.

We also share Platform data with authorized claims partners at the direction of our customers.

We may disclose information to comply with legal requirements or protect rights and safety.

6. Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies for:

  • Website functionality

  • Analytics

  • Advertising and retargeting

  • Security and diagnostics

Users may adjust cookie settings through their browser or our cookie banner.

7. CPRA “Sharing” Disclosure (California Residents)

VSAI does not sell personal information.
We may “share” Website personal information for advertising or analytics as defined under the California Privacy Rights Act (CPRA).

California residents may opt out via our “Do Not Sell or Share My Personal Information” link.

8. Data Storage and International Access

Personal information is stored in the United States.
A limited number of authorized VSAI personnel outside the U.S. may access data when necessary and are required to maintain confidentiality and restricted access controls.

9. Data Retention

  • Website form submissions: 2 years

  • Platform user content and claim-related data: 90 days after delivery of final reports

  • Backups: deleted upon valid request unless retention is required by law

10. Your Privacy Rights

VSAI honors privacy rights as required by applicable law, including residents of:

  • California

  • Colorado

  • Connecticut

  • Virginia

  • Utah

  • Other U.S. states with active privacy legislation

Depending on your jurisdiction, you may have rights to:

  • Access personal information

  • Request deletion (where legally required)

  • Correct inaccuracies

  • Opt out of sharing for advertising

  • Request data portability/export (where legally required)

To exercise your rights:
Email: info@vsaisolutions.com

Verification may be required.

11. Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, or misuse.

12. Arbitration & Governing Law

This Privacy Policy is governed by the laws of the State of Delaware.

All disputes arising from this Policy will be resolved through binding arbitration as described in our Terms of Service.

13. Policy Updates

We may update this Privacy Policy at any time.
The “Last Updated” date indicates the effective version.

14. Contact Us

VSAI Solutions, Inc.
8644 State Rd, PO Box 555
Millington, MI 48746
Email: info@vsaisolutions.com
Phone: 888-844-8742